This hodge-podge series documents my efforts to buy a new car. It has unlimited updates. Who knows how long this shit is going to take? This is Update #5. To read the previous update, CLICK THIS LINK. For the next update (when available), CLICK THIS LINK. To start at the beginning, CLICK THIS LINK. Thanks for reading!
My salesman, Dick Dastardly, reluctantly provided a Priced Order Confirmation (POC) to me, showing the MSRP and a few other charges, on the car I had reserved. But it didn’t show everything, and I wanted to know all the charges and fees I’d be hit with, once the car rolled in from the factory.
So I decided to hold Dick’s feet to the fire. I emailed six Chrysler dealerships within a 75-mile radius of my house and asked if they would commit to a detailed purchase order, signed by a manager, showing all charges and with no dealer extras, if I factory ordered the car I wanted.
I got one dealership to agree to this. Then I contacted Dick and threatened him with canceling the deal and going with the other dealership. But I told him that if he would provide me with a detailed POC, showing all contemplated fees and charges, I would consider sticking with the deal that he and I made.
Dastardly replied that with our deal, I’d only have to wait about a month for my car, because it was “In-Transit.” But if I factory ordered from anyone else, I’d have to wait about six months. So no, he wasn’t going to provide a detailed POC.
He was right, because four to six months is what the other dealer told me. The fucker had me by the balls, and he knew it. He called my bluff, and since I was in no mood to wait six whole, goddamned months, I backed down.
But only for about a week. Dick’s recalcitrance stuck in my craw. One evening, feeling moody, I got on Yelp and looked up the ratings customers had given to Dick’s dealership. I nearly fell out of my chair. That’s because I hadn’t fastened my seat belt.
Nearly all the Yelp reviews, out of hundreds, were one-star. Customers posted dire warnings to run away from any deals with these “crooks.” One common complaint was that they loaded up “In-Transit” vehicles with additional dealer installations, after the cars arrived at the dealership. This added thousands of dollars to the price of the car. Then they pressured customers to pay for these additions, under threat of losing the deals they had reserved with their deposits.
That was the last straw. The next morning I got in touch with Mr. Dastardly and requested a refund of my $500 deposit. And, to my relief, he complied without a fight. Within a few hours, the money was credited back to my credit card.
So now I’m back to square one, trying to figure out how to buy a new car. Because I haven’t yet learned my lesson. I haven’t figured out how not to buy a car. Which is to not buy one.
And that’s where things stand at this moment. I’ll post updates now and then, to this ongoing saga, as I continue to wade through the shitstorm of buying a new car in the seller’s market of 2022.