A Slithery Friend Question

One of my followers, named Cranky Pants, is feeling especially cranky these days. Cranky Pants says she has a “friend” who runs a snake feeding business. This “friend” also has a friend who is taking advantage of her lenient policies in the manner in which she runs her snake feeding business.

She wants to know what my readers would do if they were Cranky Pants’ “friend”.

You’ve come to the right place, Cranky Pants. Every time I make a decision, I ask myself the WWRD question. That is, What Would my Readers Do?

My readers have served as a cynosure for me. A guiding lamp post. An exemplum of wise and proper conduct, like a spinning compass in a souvenir shop full of refrigerator magnets. WWRD, indeed.

And so, I present the question to you my readers. Please read it carefully and provide some sound, or at least sententious, advice to Cranky Pants. Like the rest of us, she really needs help.

Hey Tippy,
I have a question for you. Asking for a friend of course…

I have this friend who runs a business called Fat Snakes Frozen Feeders. This friend has a customer that is driving her crazy. This customer will order and set a time to show up. Then said customer never shows up when she’s promised. She’s constantly standing my friend up. It happens every time she orders and numerous times during an order before she will finally show. There is no respect for my friends time at all.

My friend is completely stressed every time this customer orders because she knows it’s going to happen over and over.

Said customer will also contact late at night to order and by late I’m talking up to midnight.

My friend recently set business hours as a result of this customer and made customer aware of them so as to set some boundaries.

This customer only orders about $10 worth of stuff every few months so my friend really doesn’t need her business or the hassle that goes with it.

It is understood that this customer is going through some hell on earth but does that give her the right to treat a fellow business owner this way? My friend is inclined to not have her a as a customer anymore. What would you do? Or even… What would your readers do in this situation?
Tip of the Hat,
Crankypants

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